How to Send WordPress Emails using SMTP Server

Many hosting providers do not configure mail function used in PHP to send emails properly, or they disable it entirely to avoid abuse. This causes your WordPress emails not to be delivered. To resolve this issue third-party email services are used which cost extra money. What if you are told that there is another option, and most likely you are already paying for it?

Using Email Accounts provided by Your Host

Most WordPress hosting providers offer email services for each domain you host with them. This means you can create email accounts with your own domain name like

First, you will need to create an email account. Here, in this case, create an email account in cPanel. Your hosting service provider may use some other account management system, but the basic process is the same on most hosting services.

Log into your hosting account, and click on email accounts under the mail section.

This will show you a simple form where you need to fill out information required to create your email account which will be used to send WordPress emails

After creating your email account, you are now ready to use it in WordPress. But before you do that, you will need the following information from your hosting service provider.

  1. SMTP Host for your email address.
  2. SMTP Port for secure login.

You can check the support section on your host’s website for this information. Most likely there will be an article providing this information. If you don’t find it, then you should contact the hosting support to request this information.

Using Your Branded Email Address in WordPress

You will now need to install and activate the WP Mail SMTP plugin.

Upon activation, you need to visit Settings » Email to configure the plugin settings.

First, you need to enter the email address you just created. After that you can add a form a name, this will be used as the sender name. If you do not add a form name, then the plugin will use the default WordPress.

Next, you need to choose the mailer. Go ahead and click on the ‘Other SMTP’ option to select it.

After that, you need to check the box next to ‘Return-Path’ option. This option sets the return path to match the sender email address. If you leave it unchecked, bounced messages and non-delivery receipts will be lost.

Next, you need to set up SMTP options.

First, you need to enter your SMTP host and port. You can obtain this information from your hosting provider. Typically, SMTP host is (replace with your own domain name). For SMTP Port 465 is commonly used.

Next, you need to choose encryption. Most WordPress hosting companies support SSL and TLS.

After that turn on the authentication toggle and provide your SMTP username and password. Normally, your email address is also your SMTP username.

Your password is stored as plain text, which is not safe and must change it later.

Don’t forget to click on the save settings button to store your changes.

Testing Your SMTP Settings

Now that you have set up WP Mail SMTP to send emails, let’s test if everything is working fine. On the plugin’s settings page, click on the ‘Email Test’ tab.

You need to provide an email address where you would like to receive a test email. This could be any valid email address that you can access. After that click on the Send Email button to continue.

WP Mail SMTP will now send an email message using the SMTP settings you entered earlier. You will see a success message when email is sent successfully.

Securing Your Email Password

You may need to enter your email account password in WP MAIL SMTP settings. This password is normally stored as plain text which is unsafe.

However, the plugin also provides you an option to make it more secure. To do that, you will need to add some code to your wp-config.php file.

First, you will need to connect to your website using an FTP client or File Manager app in cPanel. Once connected, you will find your wp-config.php file in the root folder of your website.

You can edit this file using any plain text editor like Notepad or TextEdit.

Locate the line that says ‘That’s all, stop editing! Happy blogging’ and add the following code just before it.

define( ‘WPMS_ON’, true );define( ‘WPMS_SMTP_PASS’, ‘your_password’ );

Don’t forget to replace ‘your_password’ with your actual SMTP password. After that, save and upload your wp-config.php file back to the server.

You can now visit your WordPress admin area and go to Settings » WP Mail SMTP page. Scroll down to the SMTP options section and you will see password field is now disabled.

Resolving WordPress Email Issues

The most common reason for errors in sending emails using SMTP is incorrect SMTP host or port. Make sure that you are entering the correct host and port settings provided by your hosting provider. Also, Make sure that you select the correct encryption method.

Advantages of Using Your Web Host’s Mail Servers

The most obvious advantage is that you can use your own branded email address for outgoing emails in WordPress.

Another advantage is that you have already paid for this service when signing up for your hosting account. You will not need to pay any extra money for sending and receiving emails.

Naina Roy

Naina Roy

Naina is a freelance writer.She specializes in best marketing practices and entirely fills in with deep research on cyberbullying, trolling, employee legal facts, social media and Instant messengers.
Naina Roy

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